Italgas has adopted a Procedure for managing reports, including those made anonymously, which establishes a process of information flows for the reception, analysis and determination of the action to be taken when alleged irregularities are found.
In order to favour reporting, Italgas offers all the possible channels of communication indicated in the procedure. These channels will be used not only by Italgas but also by its subsidiaries. These communication channels are prepared and maintained by the Internal Audit Unit. Whoever receives a report outside these channels will send the original promptly to Internal Audit, using criteria of maximum confidentially that will protect the reputation of the persons concerned and the effectiveness of the checks. Any documentation on the reported facts and the results of any checks already performed on them are also to be sent to Internal Audit for assessment.
All the organizational units/positions of Italgas S.p.A. and its subsidiaries involved in the reception and processing of reports must guarantee the absolute confidentiality and anonymity of the reporting persons using, for this purpose, criteria and methods of communication that safeguard the reputation of the persons mentioned in the reports and the anonymity of the reporting persons, so that the latter are not subject to any kind of reprisal.
Internal Audit makes sure that the necessary checks are made on the matters reported through one or more of the following activities, guaranteeing that these phases are carried out in as short a time as possible and in respect of the completeness and accuracy of the inquiry activities:
- Preliminary check;
- Monitoring of corrective actions.
The communication channels are:
Ordinary mail: Italgas S.p.a., Internal Audit, Via Carlo Bo 11, 20143 Milan (MI)