Objectives and results

GOALS

ACTION

PROGRESS STATUS

Formally adopt Global Compact

Consolidated and strengthen participation in the national and international sustainability networks

Participate in ESG assessments for admission to listing on the sustainability indices

Consider an institutional communications campaign focusing on sustainability content

2/ Develop a sustainability culture

Continue the induction courses on sustainability issues for top management and Board of Directors members

Implement internal communications initiatives to disseminate Italgas positioning

3/ Enhance the sustainability processes

Implement the sustainability policy and stakeholder engagement

Develop sustainability requirements for the vendor management processes

Certify the anti-corruption systems to ISO 37001 standard

Promote best practices on sustainability and engagement in the supply chain

GOALS

ACTION

PROGRESS STATUS

1/Protect and enhance know-how

Install efficient systems that reduce energy consumption during the gas preheating stage

Assess the opportunity of beginning the installation of LED lighting in buildings and stations

Replace cast iron pipes with mechanical joints with pipes in PE/steel equivalents

Upgrade and complete the natural gas-powered service vehicle fleet

Implement an alternating school-work pilot project

Redesign the technical training programmes

Develop assessment and analysis activities (individual and group assessment)

Implement the Professional Families programme and encourage exchange of knowledge and experience among the various figures and seniorities present in the company, and geographically standardise the practices in place

Organise a recruitment plan for young engineers

Define projects and approaches for dissemination of digital culture and know-how

Implement new collaboration, sharing and know-how dissemination systems

Develop and consolidate the “Migliora” programme

2/Value and strengthen company welfare

Identify gaps in the welfare available through an employee survey

Extend the use of smart working

Increase new tools and channels to showcase our welfare services to the company’s population

3/Value company female presence

Define the value of female presence in the company and promote dedicated initiatives

Increase female presence in the company on professional profiles of interest

4/Improve accident indices

Arrange sensitisation on accident prevention and health protection targeting employees and contractors

Implement internal communications initiatives targeting all employees

GOALS

ACTION

PROGRESS STATUS

1/Strengthen the relationship with local territories

Establish an engagement process for local stakeholders in the areas in which Italgas operates

2/Investing in the community coherently with our business

Adopt tools to assess the impact of Italgas presence and social initiatives in the area

Implement scalable and replicable social innovation projects that create an impact in the cities

GOALS

ACTION

PROGRESS STATUS

1/Harmonize processes with the sales companies

Strengthen relations with the sales companies

Set up a workshop with the sales companies

2/Reappropriate the relationship with final customers

Start up the contact centre operations

Implement the memorandum of understanding with the Consumer Associations

GOALS

ACTION

PROGRESS STATUS

1/Improve energy efficiency and reduce the carbon footprint

Install efficient systems that reduce energy consumption during the gas preheating stage

Assess the opportunity of beginning the installation of LED lighting in buildings and stations

Replace cast iron pipes with mechanical joints with pipes in PE/steel equivalents

Upgrade and complete the natural gas-powered service vehicle fleet

2/Develop gas advocacy activities

Increase PDRs in areas that still use LPG or other fuels

3/Enable circular economy processes

Identify the product segments where green procurement approaches can be developed

Virtuously manage the disposal of mechanical meters