We are aware that sustainability is an ambitious long-term path that involves the global approach to the way of doing business and that it is the result of concrete actions and initiatives.

At the end of the second year since the structuring of our Sustainability Plan, we have reached a level of progress of 79% with respect to the objectives we had set ourselves in the short and medium term.

In line with the individual pillars of sustainability, here is a summary in numbers of the main actions and initiatives carried out:

 

01/ Develop a culture of sustainability

 

GOALS

ACTION

PROGRESS STATUS
AND TIMING 

1/ Strengthen
and enhance the positioning of sustainability

Consolidate and strengthen participation in national and international sustainability networks

2-3 years
Avanzamento_80%

Consolidate, optimize and improve the presence in sustainability indices

2-3 years
Avanzamento_60%

Evaluate an institutional communication campaign focused on sustainability content

1-2 years
Avanzamento_0%

Prepare a roadshow with SRI investors on sustainability issues

2 years
Avanzamento_80%

2/ Promote the sustainability culture along the value chain

Develop sustainability requirements in vendor management processes

2 years
Avanzamento_100%

Promoting good sustainability practices and engagement in the supply chain

2 years
Avanzamento_100%

 

What we did in 2019:

  • Filling out 6 ESG rating questionnaires, compared to the 4 planned in the sustainability plan
  • Completion of the development of a supplier rating that includes sustainability issues
  • Administration of a "pilot" sustainability questionnaire to 120 suppliers
  • We have been included in the DJSI and FTSE4Good sustainability stock indices
  • We carried out induction activities with members of the Board of Directors, the Board of Statutory Auditors and company management
  • We have carried out corporate communication actions on sustainability
  • We have organized technical visits/HSEQ at our sites

 

 

 

02/ Putting people at the center

GOALS

ACTION

PROGRESS STATUS AND TIMING

1/ Protecte and enhance know-how and harmonise operational processes

Consolidate an external teaching and technical mentorship program

3 years
Avanzamento_80%

Increase partnerships with the main Italian Universities and Polytechnics to "engage" students

2-3 years
Avanzamento_80%

To carry out the Professional Families program and encourage the exchange of knowledge and experience between the different figures and seniors present in the company and to harmonize the practices in place in the territory

2-3 years
Avanzamento_100%

Realize an integration plan for young engineers

2-3 years
Avanzamento_100%

Adopt new digital tools for technical role training

2 years
Avanzamento_80%

Improving accessibility to applications used for people with disabilities

1-2 years
Avanzamento_40%

2/Developing skills

Implementing a Policy for the professional development of people

2 years
Avanzamento_100%

To implement a programme for the development of skills for young people and high potentials

2-3 years
Avanzamento_80%

Develop assessment and analysis activities (individual and group assessments)

2-3 years
Avanzamento_80%

Define projects and paths for the dissemination of culture and knowledge digital

1-2 years
Avanzamento_80%

Transferring knowledge through the school alternation project -job

1-2 years
Avanzamento_100%

3/ Involve employees and ensure their well-being

Carry out a business climate analysis

1-2 years
Avanzamento_100%

Increase the tools and channels to make the welfare services known to the corporate population

2-3 years
Avanzamento_80%

4/ Promoting diversity and equal opportunities

Defining the value of women's presence in the company and promoting initiatives

1-2 years
Avanzamento_80%

Increasing the presence of women in the company with regard to profiles and professionalism of "female" interest

1-2 years
Avanzamento_100%
 
5/ Strengthening dialogue and employee involvement 

Reducing the environmental impact in locations

1 year
Avanzamento_60%

 

What we did in 2019:

  • Adoption of the Diversity Policy
  • Carrying out a business climate analysis, with a response rate of 77%
  • Involvement of almost 1,000 students in alternating school-work projects
  • We participated in career days in different universities and organized internal workshops for the development of skills for young people and high potential people
  • We have reached 493 people working in smart working
  • We have designed 25 initiatives in collaboration with Valore D
  • We've implemented the Women's Engineering Plural Initiative

 

 

 

Create value for the territory and communities

GOALS

ACTION

PROGRESS STATUS AND TIMING

1/ Give back to the reference territory

 

Realize social innovation projects scalable and replicable in the territories

3 years
Avanzamento_80%

Organize Safety walk for schools in the territories

1-2 years
Avanzamento_80%

 

What we did in 2019:

  • Organization of 4 safety walks for schools, with the involvement of 400 students
  • We have invested 697 thousand euros in initiatives dedicated to the artistic, cultural and sports fields

 

 

 

Create value for customers and the market

GOALS

ACTION

PROGRESS STATUS AND TIMING

1/ Harmonizing processes with sales companies

Carry out a customer satisfaction analysis with the sales companies

3 years
Avanzamento_40%

Improve communication channels between Italgas and sales companies

2 years
Avanzamento_60%

2/ Shortening the distance to the end customer

Create a portal for complaint management

2 years
Avanzamento_80%

Implementing the Memorandum of Understanding with Consumer Associations

2-3 years
Avanzamento_80%

 

What we did in 2019:

  • Organization of 2 webinars with the involvement of 64 sales companies
  • Carrying out a customer satisfaction pilot project for sales companies
  • Creation of a complaints management portal, which will be operational by mid 2020

 

 

 

Contribute to system efficiency and safety

GOALS

ACTION

PROGRESS STATUS AND TIMING

1/ Improving energy efficiency and reducing carbon footprint

Complete the methanization of the service car fleet

1-2 years
Avanzamento_100%

Start installation of low energy consumption luminaires (LED) in cabins

3 years
Avanzamento_60%

Replace cast iron pipes with mechanical joints with equivalent PE/steel pipes

3years
Avanzamento_80%

Structuring a carbon efficiency and Co2 reduction target

2 years
Avanzamento_80%

Monitor company cars via black box

1 year
Avanzamento_100%

Develop a pilot project for the safety of reduction cabins (IRI)

1 year
Avanzamento_100%

Optimize odorant levels in the network

2 years 
Avanzamento_80%

Optimise the network bottom pressure

2 years
Avanzamento_40% 

Define an energy-saving model for building intervention

2 years 
Avanzamento_0%

Optimize systems and make the public cloud more efficient

2 years
Avanzamento_80%

2/ Developing gas advocacy

 

Increase PDR (redelivery points) in areas that still use LPG or other fuels

2 years
Avanzamento_100%

Promote the connection of biomethane producers

1 year
Avanzamento_100%

Study the pre-feasibility of a positioning on the truck

1 year
Avanzamento_0%

Promoting the transformation of LPG networks into methane gas

3 years
Avanzamento_100% 

3/ Enabling circular economy processes

Identify the product categories where to develop green procurement approaches
2 years
Avanzamento_80%

Manage the disposal of mechanical meters in a virtuous way

1-2 years
Avanzamento_60%

Developing approaches for smart meter end-of-life management

3-5 years
Avanzamento_80%

 

What we did in 2019:

  • Completion of the methanization of the service car fleet
  • Increase in PDR in areas that still use LPG or other fuels, with about 2600 new PDR activated
  • Installation of 3 gas chromatographs and 2 experimental pressure regulation systems, further innovative solutions have been identified and their possible implementation will be studied during 2020
  • We have implemented gas advocacy activities to promote the benefits of gas on the territory
  • We have installed 38 efficient systems to reduce energy consumption in the gas preheating phase
  • We have replaced an additional 18.2 km of grid with leaded hemp joints, which in addition to increasing safety levels also helps to reduce gas releases into the atmosphere.

 

ultimo aggiornamento 08 August 2020 04:30 UTC