VAI AI CONTENUTI PRINCIPALI

Last price

Logo Italgas Logo

Do you need help?

We are always by your side to help you

We know that it is not always easy to manage the user, the procedures for requests and check the files.

That’s why we have collected the most frequent problems.

  • Do you have any other questions?

    Read all the FAQs on the Help Online portal We are at your side even if it is not an emergency.

  • Do you have an emergency? Call 800 900 999

    If you smell gas, you notice faults, irregularities, gas leaks, broken pipes or meters (not in standby). This number is for urgent cases only!

  • For customer service call 800 915 150

    Call this number for information on new meters, on change of appointment, for information on your practice or on the natural gas distribution service.

Other frequent situations

A collection of doubts and questions that often happen

Beware of fraud

There are scammers who pretend to be employees or executives of Italgas S.p.A. and, illegally using company data, contact consumers like you. To help you understand if it is really us or not, we give you some information. And we invite you to report suspected cases to the local authorities.

  • hai bisogno d’aiuto

    Email – account

    we DO NOT use "public" email accounts (e.g. Gmail, Yahoo etc)

  • hai bisogno d’aiuto

    Email - domain

    Our emails always end with the domain @italgas.it

  • hai bisogno d’aiuto

    Social network

    For communications on social networks, we only respond from our official profiles: Facebook, X LinkedIn, Instagram

    Do you need support for water supply? Go to the Nepta website

    In the municipalities of Caserta, Baia e Latina (CE), Casaluce (CE), Galluccio (CE) and Roccaromana (CE) we offer a water supply service through Nepta. Visit the site to learn more.