The sales companies, the partners with whom to network
With the liberalisation of the energy market, consumers can choose their own gas supplier and we at Italgas give access to our networks to sales companies that want to operate with us.
The relationship we build with the sales companies is constant and aims to always encourage the exchange of information in order to give the best service to the end customer. The channels and tools for dialogue are diverse, ranging from classic to innovative. The sales company can choose whichever one it prefers. These are.
AtoA
The Application to Application system: a computer interview mode
Gas2Be
The Italgas Group’s portal to request online access to our networks and easily manage commercial relations
PEC
Certified e-mail address accessi@pec.italgasreti.it for communications from and to certified e-mail
Network with Italgas and access Gas2Be
Gas2Be: the intuitive platform that simplifies and enhances partnership and information exchange.
Gas2Be is Italgas’s platform dedicated to all sales companies accredited to the Group’s networks through which they can manage their commercial relationship and dialogue with us: from the first request for accreditation to our networks, to viewing and updating all company data, through to functions for managing customer relations.
How does the Gas2be portal work?
The steps for accessing and using the portal are different, depending on whether the sales company is already accredited on the Italgas Group networks or not.
Once the sales company is accredited on the Italgas Group networks, it is possible to request utilities. They are of two types, they have different uses but are linked together. In particular, one (the master user) is indispensable for requesting the operational user (RIE).