Our performance
We communicate our sustainability performance to stakeholders, providing a transparent view of Italgas’ commitment and impact.
Since 2016 we have been reporting on our environmental, social and governance actions and achievements.
We started with our first Sustainability Report, and then from 2017 we prepared the Non-Financial Statement pursuant to Legislative Decree 254/2016. After three editions, in 2020 we have chosen to inaugurate a new season of our reporting by publishing the Italgas Group’s first Integrated Annual Report. The intention is to provide an effective and transparent representation of the company’s ability to create value over time, reporting financial and non-financial performance in an integrated manner.
We adopt the GRI Sustainability Reporting Standards, published in 2016 by the Global Reporting Initiative, according to the “In accordance – Core” option and refer to the guiding principles and content elements set out in the International Integrated Reporting Framework issued by the International Integrated Reporting Council.
In addition, the reported indicators are audited by an external company.
Changing Perspectives
There is only one way to the future, that of a deeply integrated sustainability.
Final customers
STANDARD GRI 416-1 ASSESSMENT OF THE HEALTH AND SAFETY IMPACTS OF PRODUCT AND SERVICE CATEGORIES
Quality standards established by ARERA34 (ARERA obligation 569/19 subsection 14.2) – Italgas Reti | u.o.m. | TARGET AREA | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|---|
High and medium pressure network inspected | % | 100% in three mobile years | 58.70 | 95.2 | 98.3 | 99.5 |
Low pressure network inspected | 100% in four mobile years | 60.40 | 95.5 | 98.2 | 99.9 | |
Respect for maximum arrival time at the place of the call for emergency intervention | >90 | 98.90 | 99.3 | 99.5 | 99.7 |
Quality standards established by ARERA – Italgas Reti | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|
Respect for maximum time set for the performance of services subject to specific standards | 98.1% | 98.4% | 98.6% | 97.2% |
Respect for punctuality in appointments made with customers | 99.1% | 98.9% | 99% | 99.5% |
Quality standards established by ARERA (ARERA obligation 569/19 subsection 14.2) – Toscana Energia | u.o.m. | TARGET AREA | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|---|
High and medium pressure network inspected | % | 100% in three mobile years | 42.435 | 91.6 | 95.8 | 96.2 |
Low pressure network inspected | 100% in four mobile years | 35.536 | 94.2 | 98.0 | 98.8 | |
Respect for maximum arrival time at the place of the call for emergency intervention | >90 | 97.9 | 98.0 | 98.0 | 98.9 |
Quality standards established by ARERA – Toscana Energia | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|
Respect for maximum time set for the performance of services subject to specific standards | 98.9% | 99.2% | 99.7% | 99.8% |
Respect for punctuality in appointments made with customers | 99.6% | 99.6% | 99.7% | 99.8% |
Quality standard established by ARERA (ARERA obligation 569/19 subsection 14.11) – Medea | U.M. | TARGET AREA | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|---|
High, medium and low pressure network inspected – Other Gases | % | 100% in four mobile years | 27.1 | 47.9 | 59.7 | 76.8 |
Respect for maximum arrival time at the place of the call for emergency intervention | >90 | 99.1 | 99 | 99.5 | 99.8 |
In 2022 we achieved our target of 100% of the networks undergoing annual inspections, thanks to a 2022 value of 104%.
34 In accordance with Annex A to Resolution 569/2019 (RQDG), the distributor is required to comply with service obligations relating to the frequency of network inspection, equal respectively to 100% in the 3 mobile years for high and medium pressure networks and 100% in the 4 mobile years for low pressure networks (subsection 14.2, letters a) and b) of the RQDG).
35 The amount represents the best estimate as of the closing date and is subject to adjustment when reporting to the Authority.
36 With the CRDS (Picarro) method, the 2019 value becomes 50.3.
37 With the CRDS (Picarro) method, the 2019 value becomes 52.1.
38 Data for 2019 and 2020 are not available as the first natural gas network was activated in early 2021.
CUSTOMER SATISFACTION SURVEY RESULTS
Satisfaction Measurement | Unit | FY 2019* | FY 2020 | FY 2021 | FY 2022 |
---|---|---|---|---|---|
Satisfaction Measurement | Percentage of satisfied respondent | 53% | 53% | 66% | 73% |
Data coverage: | % of sales companies invited | 100% | 100% | 100% | 100% |
Minimum % of redelivery point represented by respondent | >85% | >85% | >83% | >91% |
*(In 2020 the survey covered both 2019 and 2020)
Governance and ethics
In the following tables, 2022 data reflect 100% of revenues, 100% of consolidated operations and FTEs as at 31 December 2022
REPORTING ON BREACHES
Reporting Areas | Number of breaches in 2022 |
Corruption or Bribery | 0 |
Discrimination or Harassment | 0 |
Customer Privacy Data | 0 |
Conflicts of Interest | 0 |
Money Laundering or Insider trading | 0 |
INTERNAL CONTROL SYSTEM: REPORT RECEIVED
u.o.m. | 2019 | 2020 | 2021 | 2022 | |
Total reports received | no | 7 | 13 | 15 | 9 |
– of which relating to the internal control system | no | 2 | 12 |
12 | 8 |
– of which relating to other matters (Code of Ethics, mobbing, thefts, security, etc.) | no | 5 | 0 | 1 | 1 |
– of which relating to administrative liability pursuant to Legislative Decree 231/2001 | no | 0 | 1 | 2 | 0 |
Reports closed | no | 6 | 12 | 15 | 9 |
Reports pending | no | 1 | 1 | 0 | 0 |
ANTI-CORRUPTION
GRI 205-2 DISCLOSURE AND TRAINING ON ANTI-CORRUPTION POLICIES AND PROCEDURES
GRI 205-2 Disclosure and training on anti-corruption policies and procedures | U.o.m. | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Anti-corruption training* | hours | 367 | 3,849 | 1,950 | 4,162 |
Attendees | no. | 302 | 2,914 | 1,686 | 4,266 |
* The data reported for FY 2019 refer to the companies Italgas Reti and Italgas S.p.A. only.
GRI 205-3 CONFIRMED INCIDENTS OF CORRUPTION AND ACTIONS TAKEN
GRI 205-3 Confirmed incidents of corruption and actions taken | U.o.m. | 2019* | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Total confirmed incidents of corruption | n. | 0 | 0 | 0 | 0 |
Confirmed incidents of corruption with dismissal/disciplinary measure of employees | 0 | 0 | 0 | 0 | |
Confirmed incidents of corruption with termination/non-renewal of contracts with business partners | 0 | 0 | 0 | 0 |
* The training considered covers the following subjects: Code of Ethics, Model 231, Anti-corruption, Antitrust and Data Protection.
GRI 2-28 Membership of associations
GRI 415-1 Political contribution
€ | FY 2019 | FY 2020 | FY 2021 | FY 2022 |
Lobbying, interest representation or similar | 96,743 | 77,990 | 92,990 | 122,119 |
Local, regional or national political campaigns / organizations / candidates | 0 | 0 | 0 | 0 |
Trade associations or tax-exempt groups | 673,944 | 535,973 | 573,245 | 743,778 |
Other | 0 | 0 | 0 | 0 |
Data coverage (operations and revenues) | 100% | 100% | 100% | 100% |
Employees
In the following tables, 2022 data reflect 100% of revenues, 100% of consolidated operations and FTEs as at 31 December 2022, if not specified otherwise
Share of employees Contractors or temporary staff as a % of employees
U.o.m | 2019 | 2020 | 2021 | 2022 | |
Share of employees Contractors or temporary staff as a % of employees | % | 0% | 0% | 0% | 0.4% |
Employees pertaining to protected categories out of total employees
U.o.m | 2019 | 2020 | 2021 | 2022 | |
% employees pertaining to protected categories out of total employees | % | 4.3% | 4.5% | 4.6% | 3.7% |
Woman of all employees by professional cathegory
% woman of all employees by professional cathegory | U.o.m | 2019 | 2020 | 2021 | 2022 |
Executives | % | 14.8% | 13.8% | 17.2% | 18.2% |
Managers | % | 14.9% | 17.2% | 19.7% | 23.7% |
Office workers | % | 23.0% | 24.4% | 26.0% | 30.0% |
Field workers | % | 0.2% | 0.3% | 0.4% | 0.7% |
Total | % | 14.1% | 15.1% | 16.4% | 19.7% |
DIVERSITY INDICATOR
In 2022 we continued our commitment towards Diversity and Inclusion, achieving a rate of women in managerial role of 24.9%* (vs 22% in 2021).
*Values related to overall Group perimeter. Italian value: 24.7%
2021 | 2022 | Note | |
% women of total workforce | 16.4% | 19.7% | % total workforce |
% women in positions of responsibility | 22.2% | 24.9% | % of all positions of responsibility |
% women in junior positions of responsibility | 23.1% | 26.3% | % of all positions of junior responsibility (first level) |
% women in top management positions | 17.2% | 18.2% | % of all top management positions (two levels from CEO) |
% women in positions of responsibility in revenue-generating departments | 18.0% | 21.4% | % of this type of position |
% women in STEM positions | 35.8% | 34.3% | % of this type of position |
GRI 405-1 DIVERSITY amongst employees (HEADCOUNT)
U.o.m. | 2019 | 2020 | 2021 | 2022 | |||||||||
Men | Women | Total | Men | Women | Total | Men | Women | Total | Men | Women | Total | ||
Executives | no. | 59 | 9 | 61 | 50 | 8 | 58 | 53 | 11 | 64 | 63 | 14 | 77 |
Managers | 252 | 44 | 296 | 250 | 52 | 302 | 248 | 61 | 309 | 286 | 89 | 375 | |
Office workers | 1,747 | 523 | 2,270 | 1,659 | 536 | 2,195 | 1,599 | 563 | 2,162 | 1,689 | 723 | 2,412 | |
Manual workers | 1,466 | 3 | 1,469 | 1,426 | 4 | 1,430 | 1,364 | 5 | 1,369 | 1,365 | 9 | 1,374 | |
Total | 3,517 | 579 | 4,096 | 3,385 | 600 | 3,985 | 3,264 | 640 | 3,904 | 3,403 | 835 | 4,238 |
EMPLOYEES BELONGING TO PROTECTED CATEGORIES. GRI 405-1
U.o.m. | 2019 | 2020 | 2021 | 2022 | |||||||||
Men | Women | Total | Men | Women | Total | Men | Women | Total | Men | Women | Total | ||
Employees belonging to protected categories | no. | 146 | 30 | 176 | 148 | 32 | 180 | 145 | 34 | 179 | 125 | 33 | 158 |
GRI 405-2 – ITALY RATIO OF BASIC SALARY AND REMUNERATION OF WOMEN TO MEN
Employee level | Average Women Salary 2022 | Average Men Salary 2022 | Ratio (W/M) |
Executive level (base salary only) | 150,833.41 | 136,678.63 | 110.4% |
Executive level (base salary + other cash incentives) | 205,844.88 | 217,508.15 | 94.6% |
Management level (base salary only) | 61,976.15 | 64,281.97 | 96.4% |
Management level (base salary + other cash incentives) | 67,709.74 | 72,350.91 | 93.6% |
Non-Management level (base salary only) | 38,923.28 | 39,562.73 | 98.4% |
EMPLOYEES BY LEVEL OF EDUCATION
U.o.m. | 2019 | 2020 | 2021 | 2022 | |||||||||
Men | Women | Total | Men | Women | Total | Men | Women | Total | Men | Women | Total | ||
University graduates | no. | 388 | 218 | 606 | 405 | 255 | 660 | 445 | 308 | 763 | 601 | 405 | 1,006 |
Secondary school graduates | 1,807 | 277 | 2,084 | 1,727 | 268 | 1,995 | 1,671 | 263 | 1,934 | 1,692 | 335 | 2,027 | |
Other (below secondary school diploma) | 1,322 | 84 | 1,406 | 1,253 | 77 | 1,330 | 1,138 | 69 | 1,207 | 1110 | 95 | 1,205 | |
Total | 3,517 | 579 | 4,096 | 3,385 | 600 | 3,985 | 3,264 | 640 | 3,904 | 3,403 | 835 | 4,238 |
EMPLOYEES BY LEVEL OF EDUCATION (% OF THE TOTAL)
U.o.m | 2019 | 2020 | 2021 | 2022 | |
University graduates | % | 14.8 | 16.6 | 19.5 | 23.7 |
Secondary school graduates | % | 50.9 | 50.1 | 49.5 | 47.8 |
Other (below secondary school diploma) | % | 34.3 | 33.4 | 30.9 | 28.4 |
ITALY EMPLOYEES BY AVERAGE SENIORITY
U.o.m. | 2019 | 2020 | 2021 | 2022 | |||||||||
Men | Women | Total | Men | Women | Total | Men | Women | Total | Men | Women | Total | ||
Average age of employees (age) | no. | 51 | 49 | 51.2 | 51 | 48 | 50.5 | 50 | 47 | 49.5 | 49 | 45 | 48 |
Average seniority of service (years) | 25 | 22 | 25.4 | 25 | 21 | 24.5 | 24 | 19 | 23.2 | 22 | 16 | 21 |
VOLUNTARY OUTGOING TURNOVER RATE
2019 | 2020 | 2021 | 2022 | |
Voluntary outgoing turnover rate* | 0.63 | 0.35 | 0.74 | 1.93 |
*Calculated as: voluntary leavers/employees as at 31.12
NEW RECRUITS (HEADCOUNT)* – GRI 401-1
U.o.m | 2019 | 2020 | 2021 | 2022 | |||||||||
Men | Women | Total | Men | Women | Total | Men | Women | Total | Men | Women | Total | ||
Total | no. | 137 | 55 | 192 | 102 | 57 | 159 | 143 | 74 | 217 | 240 | 92 | 332 |
under 30 years | 115 | 41 | 156 | 83 | 38 | 121 | 89 | 38 | 127 | 148 | 40 | 187 | |
between 30 and 50 years | 20 | 14 | 34 | 16 | 19 | 35 | 53 | 35 | 88 | 90 | 49 | 135 | |
over 50 years | 2 | 0 | 2 | 3 | 0 | 3 | 1 | 1 | 2 | 2 | 3 | 5 |
*Only market entries are considered.
NEW RECRUITS BY NATIONALITY
n. employed 2022 | % out of total employed 2022 | |
Italian | 323 | 97.3% |
Greek | 5 | 1.5% |
Other European Countries | 2 | 0.6% |
Extra European Countries | 2 | 0.6% |
332 |
OUTGOING TURNOVER – BY MANAGEMENT LEVEL * GRI 401-1
U.o.m. | 2018 | 2019 | 2020 | 2021 | 2022 | |
Executives | % | 7 | 13 | 12 | 9 | 9 |
Managers | % | 6 | 4 | 8 | 9 | 8 |
Office workers | % | 4 | 6 | 7 | 8 | 9 |
Manual workers | % | 5 | 7 | 6 | 7 | 8 |
Total | % | 4.48 | 6 | 7 | 8 | 8 |
*Calculated as: leavers/employees as at 31.12 every year for each cluster.
PERCENTAGE OF NEW POSITIONS HELD BY IN-HOUSE CANDIDATES
U.o.m. | 2019 | 2020 | 2021 | 2022 | |
Percentage of new positions held by in-house candidates – Italy | % | 96.6 | 90.6 | 87.6 | 80.8 |
Percentage of new positions held by in-house candidates – Greece | % | 0 | |||
Percentage of new positions held by in-house candidates – Total | % | 96.6 | 90.6 | 87.6 | 80.8 |
TURNOVER RATE GRI 401-1
U.o.m. | 2019 | 2020 | 2021 | |
Turnover rate* | % | 10.9 | 10.7 | 13.2 |
Men | % | 10.6 | 9.9 | 12.4 |
Women | % | 12.3 | 15.6 | 17 |
Inbound turnover rate | % | 5 | 4 | 6 |
< 30 | % | 41 | 28 | 28 |
between 30 and 50 | % | 4 | 4 | 9 |
> 50 | % | 0 | 0 | 0 |
Outgoing turnover rate | % | 6 | 7 | 8 |
< 30 | % | 3 | 2 | 3 |
between 30 and 50 | % | 2 | 1 | 2 |
> 50 | % | 8 | 10 | 11 |
EMPLOYEE AVARAGE TURNOVER
U.o.m. | 2018 | 2019 | 2020 | 2021 | |
Executives | % | 8.5 | 17.8 | 18.3 | 18.1 |
Managers | % | 13.6 | 6.1 | 11.3 | 12.8 |
Office workers | % | 9.3 | 10.8 | 10.6 | 14.3 |
Manual workers | % | 9.9 | 11.6 | 10.5 | 11.0 |
Total | % | 9.8 | 10.9 | 10.7 | 13.1 |
INBOUND TURNOVER RATE* GRI 401-1
U.o.m | 2019 | 2020 | 2021 | |||||||
Men | Women | Total | Men | Women | Total | Men | Women | Total | ||
Total | % | 4 | 9 | 5 | 3 | 10 | 4 | 4 | 12 | 6 |
under 30 years | 36 | 69 | 41 | 24 | 49 | 28 | 25 | 46 | 28 | |
between 30 and 50 years | 3 | 8 | 4 | 2 | 9 | 4 | 7 | 15 | 9 | |
over 50 years | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
*Calculated as: new recruits/employees as at 31.12 every year for each cluster.
OUTGOING WORKERS* GRI-401-1
U.o.m | 2019 | 2020 | 2021 | 2022 | |||||||||
Men | Women | Total | Men | Women | Total | Men | Women | Total | Men | Women | Total | ||
Total | no. | 237 | 13 | 250 | 238 | 35 | 273 | 263 | 35 | 298 | 300 | 60 | 360 |
under 30 years | 12 | 1 | 13 | 4 | 4 | 8 | 6 | 9 | 15 | 26 | 11 | 37 | |
between 30 and 50 years | 13 | 4 | 17 | 6 | 3 | 9 | 13 | 2 | 15 | 51 | 20 | 71 | |
over 50 years | 212 | 8 | 220 | 228 | 28 | 256 | 144 | 24 | 268 | 223 | 29 | 252 |
*Termination by mutual agreement and other outgoings.
OUTGOING TURNOVER RATE* GRI 401-1
U.o.m | 2019 | 2020 | 2021 | 2022 | |||||||||
Men | Women | Total | Men | Women | Total | Men | Women | Total | Men | Women | Total | ||
Total | % | 7 | 2 | 6 | 7 | 6 | 7 | 8 | 5 | 8 | 9 | 7 | 8 |
under 30 years | 4 | 2 | 3 | 1 | 5 | 2 | 2 | 11 | 3 | 6 | 2 | 7 | |
between 30 and 50 years | 2 | 2 | 2 | 1 | 1 | 1 | 2 | 1 | 2 | 5 | 5 | 5 | |
over 50 years | 9 | 2 | 8 | 10 | 9 | 10 | 11 | 7 | 11 | 12 | 9 | 11 |
*Calculated as: leavers/employees as at 31.12 every year for each cluster.
EMPLOYEES (HEADCOUNT) GRI 102-8
U.o.m | 2019 | 2020 | 2021 | |||||||
Men | Women | Tot. | Men | Women | Tot. | Men | Women | Tot. | ||
Part Time | no. | 11 | 43 | 54 | 7 | 37 | 44 | 7 | 36 | 43 |
Fixed term | no. | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
On permanent contracts | no. | 11 | 43 | 54 | 7 | 37 | 44 | 7 | 36 | 43 |
Apprenticeships/access-to-work contracts | no. | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Full time | no. | 3,506 | 536 | 4,042 | 3,378 | 563 | 3,941 | 3,257 | 604 | 3,861 |
Fixed term | no. | 2 | 0 | 2 | 1 | 0 | 1 | 0 | 1 | 1 |
On permanent contracts | no. | 3,342 | 492 | 3,834 | 3,187 | 504 | 3,691 | 3,049 | 537 | 3,586 |
Apprenticeships/access-to-work contracts | no. | 162 | 44 | 206 | 190 | 59 | 249 | 208 | 66 | 274 |
Total | no. | 3,517 | 579 | 4,096 | 3,385 | 600 | 3,985 | 3,264 | 640 | 3,904 |
TRAINING
In 2022 we pursued in our commitment towards training (target: 48 hours per employee by 2028), achieving a total number of hours of training per employee of 34**
**Values related to overall Group perimeter. Italian value: 35
U.o.m. | 2019 | 2020 | 2021 | 2022 | |
Total time as a company | hours | 84,038 | 75,948 | 112,379 | 132,395 |
· women | hours | 7,856 | 11,899 | 17,571 | 21,421 |
· men | hours | 76,182 | 64,049 | 94,808 | 110,974 |
Average hours per employee | hours | 21 | 19 | 29 | 34.26 |
Average days per employee | days | 3 | 2 | 4 | 4.28 |
HOURS OF TRAINING BY AGE RANGE
U.o.m. | 2021 | 2022 | U.o.m. | 2021 | 2022 | |
<30 years | Hours | 28,016 | 28,936 | Hours/n. | 62.8 | 55 |
between 30 and 50 years | Hours | 36,400 | 43,693 | Hours/n. | 37.6 | 37 |
>50 years | Hours | 47,964 | 59,767 | Hours/n. | 19.3 | 28 |
GRI 404-1 AVERAGE HOURS OF TRAININGS PER YEARS PER EMPLOYEE*
U.o.m. | 2019 | 2020 | 2021 | 2022** | |
Total employees | Hours/n. | 21 | 19 | 29 | 34 |
Executives | Hours/n. | 30 | 26 | 25 | 28 |
Managers | Hours/n. | 27 | 25 | 27 | 35 |
Office workers | Hours/n. | 18 | 20 | 26 | 33 |
Manual workers | Hours/n. | 22 | 16 | 34 | 37 |
*The figure may include multiple participations for an individual participant. ** 2022 data calculated considering weighted average employees due to Greece consolidation for only 4 months
BREAKDOWN OF TRAININGS HOURS PROVIDED BY SUBJECT AND TYPE
U.o.m. | 2019 | 2020 | 2021 | 2022 | |||||
Hours | Attendees |
Hours |
Attendees | Hours | Attendees | Hours | Attendees | ||
Training on HSEQ topics | no. | 37,679 | 5,220 | 19,040 | 4,038 | 41,921 | 6,715 | 43,977 | 9,117 |
Training on the Code of Ethics – Model 231 – Anti-corruption – Antitrust | no. | 367 | 302 | 3,849 | 2,914 | 1,950 | 1,686 | 4,164 | 4,356 |
Managerial training | no. | 18,752 | 5,224 | 16,071 | 6,418 | 14,908 | 5,959 | 21,006 | 8,083 |
Technical/specialised training | no. | 27,241 | 3,392 | 16,852 | 2,423 | 28,768 | 3,252 | 29,437 | 3,824 |
Training on digitisation topics | no. | N/A | N/A | 20,137 | 17,122 | 24,832 | 18,449 | 33,812 | 59,351 |
AVERAGE HOURS PER EMPLOYEE
no. | 2019 | 2020 | 2021 | |
Training on HSEQ topics | Hours/n | 9.2 | 4.8 | 10.7 |
Training on the Code of Ethics – Model 231 – Anti-corruption – Antitrust | Hours/n. | 0.1 | 1.0 | 0.5 |
Managerial training | Hours/n. | 4.6 | 4.0 | 3.8 |
Technical/specialised training | Hours/n | 6.7 | 4.2 | 7.4 |
Training on digitisation topics | Hours/n | N/A | 5.1 | 6.4 |
GRI 401-3 PARENTAL LEAVE
U.o.m. | 2019 | 2020 | 2021 | |
Total positions open | n. | 285 | 278 | 302 |
Men | n. | 230 | 225 | 229 |
Women | n. | 55 | 53 | 73 |
Positions open during the year | n. | 29 | 32 | 62 |
Men | n. | 24 | 17 | 41 |
Women | n. | 5 | 15 | 21 |
Positions closed during the year | n. | 256 | 246 | 240 |
for return | n. | 246 | 238 | 228 |
Men | n. | 196 | 202 | 179 |
Women | n. | 50 | 36 | 49 |
for contract end | n. | 10 | 8 | 12 |
Men | n. | 10 | 6 | 9 |
Women | n. | 0 | 2 | 3 |
*The data for parental leave refer to Italian Law 53/2000.
COLLECTIVE AGREEMENTS GRI 102-41
U.o.m. | 2019 | 2020 | 2021 | 2022 | |
Total | % | 100 | 100 | 100 | 98.8 |
Health and safety
In the following tables, 2022 data reflect 100% of revenues, 100% of consolidated operations and FTEs as at 31 December 2022
LOST TIME INCIDENT RATE EMPLOYEES
2019 | 2020 | 2021 | 2022 | |
---|---|---|---|---|
Current Year Lost Time Incident Rate Employees | 0.98 | 1.07 | 0.61 | 2.02 |
Data Type (Employees OR Employees+Contractors) | Employees | Employees | Employees | Employees |
Coverage (revenues) | 100% | 100% | 100% | 100% |
Lost time incident rate was defined as: “number of injuries recorded / million hours worked”
STANDARD GRI 403-9 WORK-RELATED INJURIES
EMPLOYEES | U.O.M. | 2019 | 2020 | 2021 | 2022 |
Workplace accidents (LTI – Lost Time Injury) | no. | 6 | 7 | 4 | 13 |
of which with serious consequences (absence of over 6 months) | no. | 1 | 0 | 0 | 0 |
Fatalities | no. | 0 | 0 | 0 | 0 |
Employee accident indices * | |||||
Frequency Rate (LTIFR – Lost Time Injury Frequency Rate) | no. | 0.98 | 1.07 | 0.61 | 2.02 |
Accident frequency index with serious consequences | no. | 0.16 | 0 | 0 | 0 |
Fatalities index | 0 | 0 | 0 | 0 | |
Severity index | no. | 0.01 | 0.10 | 0.03 |
*The injury indices have been calculated as follows: Death index:
– Million hours worked Severity index: days absence due to injury
– Thousand hours worked Frequency index: number of injuries recorded
– Million hours worked
NON-EMPLOYED WORKERS (CONTRACTORS)* | U.o.M. | 2019 | 2020 | 2021 | 2022 |
Workplace accidents (LTI – Lost Time Injury) | no. | 8 | 8 | 8 | 9 |
of which with serious consequences (absence of more than 6 months) | no. | 0 | 0 | 0 | 0 |
Fatalities | no. | 0 | 0 | 0 | 0 |
Accident indices (contractors) * | |||||
Frequency Index (LTIFR – Lost Time Injury Frequency Rate) | – | 1.85 | 1.94 | 1.71 | 2.03 |
Accident frequency index with serious consequences | 0.00 | 0.00 | 0.00 | 0 | |
Fatalities index | 0.00 | 0.00 | 0.00 | 0 | |
Severity index | 0.11 | 0.10 | 0.07 | 0 | |
Employee + contractor accident frequency index | 1.34 | 1.34 | 1.41 | ||
Near misses | – | 44 | 5 | 9 |
* The injury indices have been calculated as follows:
– Million hours worked Severity index: days absence due to injury
– Thousand hours worked Frequency index: number of injuries recorded
– Million hours worked
SOCIAL COST OF WORK-RELATED INJURIES
Social cost of work-related injuries represents the impact evaluation methodology to assess the external impact to affected stakeholders with regard to the issue “Safety of network, assets and people”. Ouput KPI (n. of injuries) was assessed through a social cost of work-related injuries, resulting in a total negative impact of approx. 1,478 thousands euros. Considering that 9 injuries for the Group’s contractors occurred, the social cost of work-related injuries resulted in a total negative impact of 604,557 euros.
Community
In the following tables, 2022 data reflect 100% of revenues, 100% of consolidated operations and FTEs as at 31 December 2022
STANDARD GRI 203-1 INFRASTRUCTURE INVESTMENTS AND SERVICES SUPPORTED
SPONSORSHIP AND DONATION | U.O.M. | 2019 | 2020 | 2021 | 2022 |
Sponsorship | thousand euros | 671 | 1,086 | 970 | 1,443 |
Liberal donations | 26 | 2,029* | 324 | 771 | |
Total | 697 | 3,115 | 1,294 | 2,214 |
*86% of the liberal disbursements activated by the Group in 2020 consisted of donations to various hospitals for the purchase of machinery, equipment, and functional garrisons (such as devices for the protection of health facility personnel, inpatient beds and technical equipment) and contributed to the setting up of new areas to meet the needs arising from the emergency situation related to the pandemic and ensure hospital service.
Suppliers
All Italgas suppliers are assessed according to social criteria, regardless of year and category. On the other hand, for the suppliers assessed using environmental criteria, the percentage is 29% for the “Goods” category, 16% for the “Works” category and 21% for the “Services” category. As shown by the graph below, the trends are nevertheless increasing over the years monitored (respectively: Goods +10%, Works +3%, Services +6.5% compared to 2020).
Environment
In the following tables, 2022 data reflect 100% of revenues, 100% of consolidated operations and FTEs as at 31 December 2022, if not specified otherwise.
In Italy practically all active meters are now smart, 7.098mn over 7.224mn (98.3%) while in Greece 41k active meters out of 0.582mn are smart (31 December 2022). Overall the % of active smart meters is 91.4%
ENERGY
ENERGY CONSUMPTION
Total energy consumption | U.O.M. | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|---|
total non-renewable energy consumption | MWh | 155,997 | 163,805 | 136,889 | 140,389 | 110,305 |
total renewable energy consumption | MWh | 19.558 | 45.426 | 27,720 | 25,636 | 23,222 |
Data coverage (% revenues) | % | 100% | 100% | 100% | 100% | 100% |
GRI 302-1 ENERGY CONSUMED WITHIN THE ORGANIZATION
GRI 302-1 Energy consumed within the organization | U.O.M. | 20191 | 2020 | 2021 |
---|---|---|---|---|
FUEL ENERGY CONSUMPTION | ||||
Fuel energy consumption from non-renewable sources | ||||
Fuel energy consumption for civil and industrial use | TJ | 367.7 | 368.0 | 366.0 |
of which natural gas for civil use | TJ | 45.3 | 45.3 | 46.4 |
of which natural gas for industrial use | TJ | 313.6 | 310.2 | 306.4 |
LPG and propane air for civil and industrial use | TJ | 8.8 | 12.62 | 13.2 |
Fuel energy consumption for vehicles3 | TJ | 122.0 | 123.0 | 137.2 |
of which diesel | TJ | 17.9 | 11.0 | 12.1 |
of which petrol | TJ | 25.5 | 18.1 | 16.2 |
of which natural gas | TJ | 78.7 | 93.94 | 109.0 |
Fuel energy consumption from renewable sources | ||||
Fuel energy consumption from renewable sources | TJ | 0 | 0 | 0 |
Total fuel energy consumption | ||||
Total fuel energy consumption | TJ | 489.7 | 491.0 | 503.2 |
GRI 302-1 Energy consumed within the organization | U.O.M. | 20191 | 2020 | 2021 |
---|---|---|---|---|
CONSUMPTION OF PURCHASED ENERGY | ||||
Consumption of purchased energy from non-renewable sources | ||||
of witch electricity | TJ | 100.0 | 1.5 | 1.9 |
Heating energy | TJ | 0 | 0.3 | 0.3 |
Consumption of purchased energy from renewable sources | ||||
Consumption of purchased energy from renewable sources | TJ | 0 | 99.3 | 91.8 |
Total consumption of purchased energy | ||||
Total consumption of purchased energy | TJ | 100.1 | 101.1 | 94.0 |
TOTAL ENERGY CONSUMED WITHIN THE ORGANISATION | ||||
Total energy consumed within the organization | TJ | 589.8 | 592.1 | 597.2 |
1 The data relative to the consumption of natural gas energy by vehicles has been restated with respect to the 2019 Non-Financial Statement.
For the value shown in the 2019 Consolidated Non-Financial Statement, please refer to the document published on the Group’s website at https://www.italgas.it/wpcontent/uploads/sites/2/2021/07/Non-Financial-Statement-2019.pdf
2 Please note that as compared with 2019, propane air has been considered separately from LPG.
3 For more details on the trend of consumption linked to vehicles, refer to the specific graphs and the information given in the section “Emissions and action taken to
reduce them” of this document.
4 The trend of energy consumption is consistent with the change in the fuel mix used by the vehicle fleet. For more details on the trend of consumption linked to
vehicles, refer to the specific graphs and the information given in the section “Emissions and action taken to reduce them” of this document.
TOTAL ENERGY CONSUMPTION | U.O.M. | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Energy consumption | TJ | 589.8 | 592.1 | 597.2 | 480.7 |
Coverage (% revenues) | % | 100% | 100% | 100% | 100% |
GRI 302-3 ENERGY INTENSITY
GRI 302-3 ENERGY INTENSITY | U.O.M. | 20191 | 2020 | 2021 |
---|---|---|---|---|
Global energy intensity | TJ/106Sm3 | 0.07 | 0.07 | 0.06 |
Total energy consumed within the organization | TJ | 589.7 | 592.1 | 597.2 |
Gas distributed | 106Sm3 | 8,001 | 8,477 | 8,887 |
GRI 302-3 ENERGY INTENSITY | U.O.M. | 20191 | 2020 | 2021 |
---|---|---|---|---|
Natural gas for industrial use energy intensity | TJ/106Sm3 | 0.03 | 0.03 | 0.03 |
Total natural gas for industrial use energy consumed | TJ | 313.6 | 310.1 | 306.3 |
Gas distributed | 106Sm3 | 8,001 | 8,477 | 8,887 |
GRI 302-3 ENERGY INTENSITY | U.O.M. | 20191 | 2020 | 2021 |
---|---|---|---|---|
Energy intensity per km of network | GJ/km | 8.3 | 8.3 | 8.2 |
Total energy consumed within the organization | GJ | 589,782.8 | 592,147.7 | 597,233.4 |
km of network | km | 70,502 | 71,185 | 72,503 |
GRI 302-3 ENERGY INTENSITY | U.O.M. | 20191 | 2020 | 2021 |
---|---|---|---|---|
Industrial electricity intensity per km of network* | GJ/km | 0.785 | 0.79 | 0.77 |
Industrial electricity consumed within the organisation | GJ | 55,374.6 | 56,824.3 | 56,350.3 |
km of network | km | 70,502 | 71,185 | 72,503 |
GRI 302-3 ENERGY INTENSITY | U.O.M. | 20191 | 2020 | 2021 |
---|---|---|---|---|
Energy intensity per delivery point* | GJ/unit | 0.07 | 0.07 | 0.07 |
Total energy consumed within the organization | GJ | 589,782.8 | 592,147.7 | 597,233.4 |
Active delivery points | unit | 7.573 * 106 | 7.595 * 106 | 7.604 * 106 |
1In 2019, 3 months of Toscana Energia are considered.
EMISSION
GRI 305-1 Direct (Scope 1) GHG emissions
GRI 305-2 Indirect (Scope 2) GHG emissions from energy consumption
GRI 305-3 Other indirect (Scope 3) GHG emissions
GRI 305-4 Intensity of GHG emissions
GRI 305-1 Direct (Scope 1) GHG emissions GRI 305-2 Indirect (Scope 2) GHG emissions from energy consumption GRI 305-3 Other indirect (Scope 3) GHG emissions GRI 305-4 Intensity of GHG emissions |
GRI Standard | U.O.M. | 20191 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|---|
Total Scope 1 | 305-1 | 103t CO2e | 156.3 | 173.1 | 160.5 | 147.6 |
Total Scope 22 | 305-2 | 103t CO2e | 7.5 | 0.2 | 0.2 | 0.5 |
Total Scope 1 and Scope 2 | 103t CO2e | 163.8 | 173.3 | 160.7 | 148.1 | |
Total Scope 3 – Supply Chain3 | 103t CO2e | 128.3 | 183.3 | 147.2 | 146.3 | |
Total Scope 33 | 305-3 | 103t CO2e | 136.3 | 187.9 | 152.1 | 150.8 |
Total Scope 1, Scope 2 and Scope 3 – Supply Chain | 103t CO2e | 292.1 | 356.6 | 307.9 | 294.4 | |
Total Scope 1, Scope 2 and Scope 3 | 103t CO2e | 300.1 | 361.2 | 312.8 | 298.9 | |
Carbon intensity4 | 305-4 | 103t CO2e/106Sm3 | 20.5 | 20.4 | 18.1 | 18.0 |
Coverage (% revenues) | % | 100% | 100% | 100% | 100% |
Details on consolidation method and operational boundaries are presented in the Integrated Annual Report 2022 at page 19.
Methane emissions
Total Methane emissions | U.O.M. | 2020 | 2021 | 2022 |
---|---|---|---|---|
Total Methane emissions | ton CH4 | 5,142 | 4,618 | 4,209 |
Gas leakage rate
Gas leakage rate* | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Gas distribution leakage rate | % | 0.1 | 0.087 | 0.089 |
Coverage (% revenues) | % | 100% | 100% | 100% |
*Volume of fugitive emissions of natural gas / volume of gas distributed
Fleet fuel efficiency data
Fleet fuel efficiency data | U.O.M. | 2022 |
---|---|---|
Fleet fuel efficiency (Europe) | gCO2/km | 157.6 |
Coverage (% revenues) | % | 97% |
Italgas’ fleet only operates in Europe
GHG emissions per megawatt-hr
GHG emissions per megawatt-hr | U.O.M. | 2022 |
---|---|---|
GHG emissions per megawatt-hr (FV Plants for auto-consumption) | tonCO2/MWh | 0.00 |
Indirect Greenhouse Gas Emissions (Scope 2)
IGHG (Scope 2) | Unit | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|---|
Location-based | metric tonnes of CO2 equivalents | 9’076 | 7’500 | 7’300 | 6’400 | 6’440 |
Market-based | metric tonnes of CO2 equivalents | 4’500 | 12’900 | 200 | 200 | 510 |
Data coverage (% revenues) | % | 100% | 100% | 100% | 100% | 100% |
GRI 305-7 Nitrogen oxides (NOx), sulfur oxides (SOx) and other significant air emissions
GRI 305-7 Nitrogen oxides (NOx), sulfur oxides (SOx) and other significant air emissions | U.O.M. | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Total | tNOx | 23.65 | 21.7 | 21.1 | 16.3 |
Coverage (% revenues) | % | 100% | 100% | 100% | 100% |
SOx and COV emissions are considered null in all reported years, as they are not significant
1 Data restated with respect to the 2019 Non-Financial Statement. For the value shown in the 2019 Consolidated Non-Financial Statement, please refer to the document published on the Group’s website at https://www.italgas.it/wp-content/uploads/sites/2/2021/07/Non-Financial-Statement-2019.pdf
2 2019: Scope II location-based, 2020, 2021 and 2022: Scope II market-based
32020 and 2021 Scope 3 GHG emissions were recalculated using the new methodology applied for 2022 values. For the values shown in the 2021 Consolidated Non-Financial Statement, please refer to the document published on the Group’s website at https://www.italgas.it/wp-content/uploads/sites/2/2022/04/2021-Integrated-Annual-Report-format-PDF.pdf
4 Calculated as Scope 1 and Scope 2 emissions / gas distributed.
5 2019 NOx emissions were calculated partly using the 2020 calculation method and, where not possible, the 2019 calculation method was applied. For the value shown in the 2019 Consolidated Non-Financial Statement, please refer to the document published on the Group’s website at https://www.italgas.it/wp-content/uploads/sites/2/2021/07/Non-Financial-Statement-2019.pdf.
Consumption and emissions avoided fot the group
GRI 302-4 Reduction of energy consumption
GRI 305-5 Reduction of GHG emissions
GRI 302-4 Reduction of energy consumption GRI 305-5 Reduction of GHG emissions |
2020 | 2021 | ||
---|---|---|---|---|
TJ | tC02eq | TJ | tC02eq | |
Network conversion from LPG to natural gas | 23.1 | 217.0 | 46.3 | 452.5 |
Vehicle fleet conversion | – | 1,250.0 | – | 1,390.0 |
Renovation of the site at Largo Regio Parco 11 and 9 in Turin1 | 6.47 | 382.0 | 5.5 | 389.9 |
Preheating optimisation systems | 8.82 | 500.0 | 30.9 | 1,735.1 |
Installation of smart meters | 2.6 | 192.0 | 2.6 | 187.8 |
Photovoltaic | 32.4 | 2,373.0 | 33.9 | 2,452.3 |
Purchase of electricity from certified renewable sources | 0.0 | 7,039.0 | 0.0 | 6,155.7 |
Replacement of lighting with LED bulbs | – | – | 0.5 | 36.9 |
Total emissions avoided | 73.4 | 11,953.0 | 119.7 | 12,800.2 |
1The 2020 figure refers to the site on Largo Regio Parco 11 only
Scope 3 – Emissions classification
Scope 3 – Emissions classification | U.O.M. | 2020 | 2021 | 2022 |
---|---|---|---|---|
Purchased goods and services | 103t CO2eq | 63.3 | 47.3 | 45.10 |
Capital goods | 103t CO2eq | 106 | 94.5 | 94.20 |
Fuel-and-energy related activities (not included in scope 1 or 2) | 103t CO2eq | 4.0 | 4.1 | 3.30 |
Upstream transportation and distribution | 103t CO2eq | 6.2 | 3.6 | 4.80 |
Waste generated in operations | 103t CO2eq | 7 | 1.4 | 1.60 |
Business travel | 103t CO2eq | 0.6 | 0.8 | 1.20 |
Upstream leased assets | 103t CO2eq | 0.8 | 0.4 | 0.60 |
Total | 103t CO2eq | 187.9 | 152.1 | 150.8 |
Coverage | 100 | 100 | 100 |
COVERAGE BY MANAGEMENT SYSTEM
COVERAGE BY RECOGNISED ENVIRONMENTAL MANAGEMENT SYSTEMS SUCH AS ISO14001, EMAS OR ISO45001 | U.O.M | 2020 | 2021 | 31/03/2023 |
---|---|---|---|---|
ISO14001 & ISO 45001 | % of sites covered (km of network) | 98.9 | 100 | 100 |
ISO14001 & ISO 45001 | % of sites covered (revenues) | 98.7 | 100 | 100 |
WATER
GRI 303-3 WATER WITHDRAWALS | U.O.M. | 2020 | 2021 | 2022 |
---|---|---|---|---|
Quarry water, collected from quarries | Million cubic meters | 0.00 | 0.00 | 0.00 |
Sea water | Million cubic meters | 0.00 | 0.00 | 0.00 |
Rainwater collected | Million cubic meters | 0.00 | 0.00 | 0.00 |
Water withdrawn from the aqueduct (municipal drinking water) | Million cubic meters | 0.098 | 0.0758 | 0.0688 |
Surface water | Million cubic meters | 0.00 | 0.00 | 0.00 |
Underground water | Million cubic meters | 0.00015 | 0.00026 | 0.00026 |
External waste water | Million cubic meters | 0.00 | 0.00 | 0.00 |
Total water withdrawn | Million cubic meters | 0.0995 | 0.076 | 0.069 |
Coverage (% revenues) | % | 100% | 100% | 100% |
GRI 303-4 WATER DISCHARGE | U.O.M. | 2020 | 2021 | 2022 |
---|---|---|---|---|
Discharged in underground water | Million cubic meters | 0.0014 | 0.00 | 0.00 |
Discharge to sewers* | Million cubic meters | 0.098 | 0.0742 | 0.0682 |
Discharged in seawater | Million cubic meters | 0.00 | 0.00 | 0.00 |
Discharged in surface water | Million cubic meters | 0.00 | 0.00156 | 0.00048 |
Benefit/other use | Million cubic meters | 0.00 | 0.00028 | 0.00 |
Sent to other treatment plants* | Million cubic meters | 0.00011 | 0.00 | 0.00041 |
Total discharges | Million cubic meters | 0.0995 | 0.07603 | 0.06907 |
Coverage (% revenues) | % | 100% | 100% | 100% |
*Water discharged to sewer and sent to other treatment plants account for “Off-site water treatment total discharge”
Also, during 2022, just like in the two previous years, Italgas Group did not incur in non-compliance with water quality/quantity permits, standards and regulations.
More details are explained in the Integrated Annual Report 2022 at pages 152-153.
Water Consumption | U.O.M. | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
A. Withdrawal: Total municipal water supplies (or from other water utilities) | Million cubic meters | 0.134 | 0.098 | 0.0758 | 0.0688 |
B. Withdrawal: Fresh surface water (lakes, rivers, etc.) | Million cubic meters | 0 | 0 | 0 | 0 |
C. Withdrawal: Fresh groundwater | Million cubic meters | 0.00041 | 0.00015 | 0.00026 | 0.00026 |
D. Discharge: Water returned to the source of extraction at similar or higher quality as raw water extracted (only applies to B and C) | Million cubic meters | 0.00041 | 0.00015 | 0.00026 | 0.00026 |
E. TOTAL NET FRESH WATER CONSUMPTION (A+B+C-D) | Million cubic meters | 0.134 | 0.098 | 0.0758 | 0.0688 |
Coverage (% revenues) | % | 100% | 100% | 100% | 100% |
WASTE
More details are explained in the Integrated Annual Report 2022 at page 154.
WASTE | Unit | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Total waste recycled/ reused | metric tonnes | 639.5 | 559.4 | 341.1 | 242.4 |
Total waste disposed | metric tonnes | 7.4 | 70.2 | 11.5 | 10.6 |
– Waste landfilled | metric tonnes | 0.3 | 0 | 0 | 4.6 |
– Waste incinerated with energy recovery | metric tonnes | 0 | 0 | 0 | 0 |
– Waste incinerated without energy recovery | metric tonnes | 0 | 0.1 | 0.3 | 1.4 |
– Waste otherwise disposed | metric tonnes | 0 | 0 | 0 | 0 |
– Waste with unknown disposal method | metric tonnes | 7.1 | 70.1 | 11.2 | 4.6 |
Data coverage (% revenues) | % | 100% | 100% | 100% | 100% |
SANCTIONS
In 2022, just like in 2021, 2020, 2019, 2018 and 2017, the Italgas Group did not receive any significant sanctions for breaching environmental laws and regulations.
TCFD RECOMMENDATIONS
RECONCILIATION OF TCFD RECOMMENDATION WITH 2022 INTEGRATED ANNUAL REPORT DISCLOSURES | Page |
GOVERNANCE (organisation’s governance model in connection with the risks and opportunities associated with climate change) |
|
a) Supervision of the Board of Directors on the risks and opportunities associated with climate change | Pages 48-50 |
b) Role played by the management in assessing and managing the risks and opportunities associated with climate change | |
STRATEGY (current or potential impacts of the risks and opportunities associated with climate change on the organisation’s business, strategy and financial planning) |
|
a) Risks and opportunities associated with climate change that the organisation has identified in the short-, medium- and long-term | Pages 51-69 |
b) Impacts of the risks and opportunities associated with climate change on the organisation’s business, strategy and financial planning |
Pages 51-69 |
c) Resilience of the strategy of the organisation, taking into account different climate-related scenarios, including a scenario of 2°C or less. | Pages 35-38 |
RISK MANAGEMENT (how the organisation identifies, assesses and manages risks associated with climate change) |
|
a) Organisation’s processes to identify and assess risks associated with climate change | Pages 51-69 |
b) The organisation’s processes to manage risks associated with climate change | |
c) How the processes of identifying, assessing and managing the risks associated with climate are integrated into the organisation’s overall risk management | |
METRICS AND TARGETS (metrics and targets used by the organisation to assess and manage the relevant risks and opportunities associated with climate change) |
|
a) Metrics used by the organisation to assess the risks and opportunities associated with climate change in line with its risk management process and strategy | Pages 134, 140-148, 150-151, 153 |
b) Scope 1, 2 and 3 greenhouse gas (GHG) emissions and related risks | Pages 153 |
c) Targets used by the organisation to manage the risks and opportunities associated with climate change and performance with respect to the targets | Pages 134, 140-148, 150-151, 153 |
SOCIAL COST OF CARBON
Social cost of carbon represents the the impact evaluation methodology to assess the external impact to affected stakeholders with regard to the issue “Energy transition and fight against climate change”. Ouput KPI (tons of CO2 avoided by ESCo activity) was assessed through a social cost of carbon, resulting in a total positive impact of approx. 726 thousands euros.