Our performance

Our performance

We communicate our sustainability performance to stakeholders, providing a transparent view of Italgas’ commitment and impact.

Since 2016 we have been reporting on our environmental, social and governance actions and achievements.

We started with our first Sustainability Report, and then from 2017 we prepared the Non-Financial Statement pursuant to Legislative Decree 254/2016. After three editions, in 2020 we have chosen to inaugurate a new season of our reporting by publishing the Italgas Group’s first Integrated Annual Report. The intention is to provide an effective and transparent representation of the company’s ability to create value over time, reporting financial and non-financial performance in an integrated manner.
We adopt the GRI Sustainability Reporting Standards, published in 2016 by the Global Reporting Initiative, according to the “In accordance – Core” option and refer to the guiding principles and content elements set out in the International Integrated Reporting Framework issued by the International Integrated Reporting Council.

In addition, the reported indicators are audited by an external company.

Changing Perspectives

There is only one way to the future, that of a deeply integrated sustainability.

Final customers

Accordance with Annex A to Resolution 569/2019 (RQDG), the distributor is required to comply with service obligations relating to the frequency of network inspection, equal respectively to 100% in the 3 mobile years for high and medium pressure networks and 100% in the 4 mobile years for low pressure networks (subsection 14.2, letters a) and b) of the RQDG).

35 With the CRDS (Picarro) method, the 2019 value becomes 50.3.

36 With the CRDS (Picarro) method, the 2019 value becomes 52.1.

Governance and ethics

INTERNAL CONTROL SYSTEM: REPORT RECEIVED

Employees

New recruits* by management level2017201820192020
Executives5134
Managers412511
Office workers656011382
Manual workers7467162
Total81119192159

*Only market entries are considered

 

2017201820192020
Percentage of open positions filled by internal candidate95,7 %93,3 %96,6 %90,6 %

 

2017201820192020
Voluntary employee turnover rate0,0004 %0,39 %0,63 %0,35 %

 

Average amount spent per FTE on training and development in Fiscal Year 2020 163 €/FTE

 


41 The lawsuit with employees and former employees of the Italgas Group, although basically stable over time, has increased on 2019, this is mainly due to the fact that 17 serial appeals were lodged connected with a single dispute relative to the interpretation of the collective national bargaining agreement on the potential absorption of an element of remuneration in the event of promotion, by employees of the former AES of Turin.

 

GRI 102-38 – CEO-to-EMPLOYEE PAY RATIO

Year 2020Fixed Annual compensationTotal Annual compensation
Ratio

vs CEO Fixed compensation

Ratio

vs CEO Total compensation

Mean39.88120,3145.74739,15763
Median36.99421,9041.84442,81006

 

GRI 406 – DISCRIMINATION & HARASSMENT POLICY
In 2020 there were no episodes of discrimination and harassment.

 

GRI 102-8 AND GRI 405 -1 – DIVERSITY INDICATOR

Diversity IndicatorYear 2020Note
Share of women in total workforce15.1 %% of total workforce

 

Share of women in all management positions16.7 %% of total management positions
Share of women in junior management positions17.3 %% of total junior management positions (first level of management)
Share of women in top management positions13.8 %% of total top management positions (two levels away from the CEO)

 

Share of women in management positions in revenue-generating functions12.4 %% of all such managers

 

Share of women in STEM-related position34.5 %% of total STEM positions

 

 

GRI 405-1 WORKFORCE BREAKDOWN FOR NATIONALITY 

Year 2020Share in total workforceShare in all management positions
Italian99,2 %99,7 %
Others European Country0,2 %
Extra European Country0,6 %0,3 %

 

GRI 405-2 GENDER PAY INDICATOR

Year 2020Average Woman Salary (in €)Average Men Salary (in €)
Executive level (base salary only)132.157144.282,56
Executive level (base salary + other cash incentives)190.806237.145
Management level (base salary only)60.203,1064.167,87
Management level (base salary + other cash incentives)65.20671.492
Non-management level38.487,4439.584,60

 

Health and safety

 

STANDARD GRI 403-9 WORK-RELATED INJURIES

 EMPLOYEES*U.O.M.202020192018
Workplace accidents (LTI) 37no.768
of which with serious consequences (absence of over 6 months)no.010
Deathsno.000
 Employee accident indices ***
Frequency Rate (LTIFR) 38no.1.070.981.35
Accident frequency index with serious consequencesno.00.160
Death index00 0
Severity indexno.0.010.100.03

*The table does not include details of men/women and regions so as to standardise the report with the new version of the GRI. For the value reported in the 2019 Consolidated Non-Financial Statement, please refer to the document published on the Group’s website at https://www.italgas.it/export/sites/italgas/italgasgallery/Documenti_it/Non-Financial-Statement-2019.pdf.
** The data on accidents include events that led to absence from work for more than one day.
***The injury indices have been calculated as follows:
• Death index: number of deaths / 1,000,000 hours worked
• Severity index: days absence due to injury / 1,000 hours worked
• Frequency index: number of injuries recorded / 1,000,000 hours worked

37 LTI: Lost Time Injury
38 LTIFR: Lost Time Injury Frequency Ratio

NON-EMPLOYED WORKERS (CONTRACTORS39)*U.o.M.202020192018
Workplace accidents (LTI)no.884
of which with serious consequences (absence of more than 6 months)no.001
Deathsno.000
Accident indices (contractors) ***
Frequency Index (LTIFR)1.941.851.44
Accident frequency index with serious consequences0.360.000.00
Death index00 0
Severity index0.100.110.11
Employee + contractor accident frequency index1.411.341.38
Near misses54430

*The table does not include details of men/women and regions so as to standardise the report with the new version of the GRI. For the value reported in the 2019 Consolidated Non-Financial Statement, please refer to the document published on the Group’s website at https://www.italgas.it/export/sites/italgas/italgasgallery/Documenti_it/Non-Financial-Statement-2019.pdf.
** The data on accidents include events that led to absence from work for more than one day.
*** The injury indices have been calculated as follows:
Severity index: days absence due to injury / 1,000 hours worked
Frequency index: number of injuries recorded / 1,000,000 hours worked

Community

 

STANDARD GRI 203-1 INFRASTRUCTURE INVESTMENTS AND SERVICES SUPPORTED

LIBERAL DONATION AND SPONSORSHIPU.O.M.202020192018
Sponsorshipthousand euros1,086671688
Liberal donations2,0292676
Total3,115697764

In 2020, donations were made in the amount of € 2,028.9 thousand of which 14% for “Culture” and the remaining 86% for “Health”.

Suppliers

Environment

 

From 2017 to 2020 Italgas Group did not receive any significant sanctions for breaching environmental laws and regulations.

 

53 For more details on the trend of consumption linked to vehicles, refer to the specific graphs and information in the paragraph “Emissions and related reduction actions” of this document.
54 The trend of energy consumption is consistent with the change in the fuel mix used by the vehicle fleet. For more details on the trend of consumption linked to vehicles, refer to the specific graphs and information in the paragraph “Emissions and related reduction actions” of this document.

ENERGY INTENSITY

 

OPERATIONAL GHG EMISSIONS 

201820192020
Scope 1 data103 t CO2 eq515.1 156.3 173.1
Scope 2 data**103 t CO2 eq9.17.50,2
Scope 3 data103 t CO2 eq193.3136.3153.3*
Scope 1&2 data
103 t CO2 eq524.2163.8173.3 
Scope 1,2&3 data103 t CO2 eq717.4 300.1 326.6 

* 2018 and 2019: Scope II location-based, 2020: scope II market-based
** starting from 2020, differently from previous years, Italgas has used the final data of contracts (effective cost) rather than that ordered (assigned) to calculate scope 3 emissions. The increase in 2020 reflects the increase in expenditure on outsourced activities. In addition, the Scope 3 calculation does not include the companies Toscana Energia Green and Italgas Acqua.

Note: 2019 scope 1 data restated with respect to the 2019 NonFinancial Statement and aligned to 2020 Intergated annual report. For the consolidation method refer to the integrated annual report

 

SCOPE 3 EMISSIONS CLASSIFICATION

CURRENT YEAR
2020
Capital goods103 t CO2 eq124.1
Purchased goods and services103 t CO2 eq18.3
Fuel-and-energy-related activities (not included in scope 1 or 2)103 t CO2 eq4.0
Upstream transportation and distribution
103 t CO2 eq3.7
Waste generated in operations103 t CO2 eq2.5
Business travel103 t CO2 eq0.6
Upstream leased assets103 t CO2 eq0.0
Employee commuting103 t CO2 eqNot relevant
Investments103 t CO2 eqNot relevant
Downstream transportation and distribution103 t CO2 eqNot relevant
Processing of sold products103 t CO2 eqNot relevant
Use of sold products103 t CO2 eqNot relevant
End of life treatment of sold products103 t CO2 eqNot relevant
Downstream leased assets103 t CO2 eqNot relevant
Franchises103 t CO2 eqNot relevant
Other (upstream)103 t CO2 eqNot relevant
Other (downstream)103 t CO2 eqNot relevant
Total/no breakdown103 t CO2 eq153.3 

VOC emissions are not considered significant.
Italgas operates in the field of natural gas distribution, with withdrawal from local pipelines and delivery to end users. The gas undergoes specific treatments only at the reduction booths (IPRM), where the following phases take place: preheating, pressure reduction and odorization with THT (Tetrahydrothiophene). In particular, since the reduction of pressure by lamination involves a simultaneous lowering of the gas temperature, the preheating phase is necessary to remedy possible damage and malfunction (by freezing) of the instrumentation. After these phases, the gas is fed into the network and distributed to the user without coming into contact with other substances.

 

WATER WITHDRAWALS BY SOURCE

U.O.M.201820192020
Surface water from rivers, lakes, natural pondsm3000
Water withdrawn from the subsoil (groundwater from wells, boreholes)3004,1831,497
Used quarry water collected in the quarry000
Water withdrawn from the aqueduct (municipal potable water)156,187134,06798,014
External wastewater000
Harvested rainwater000
Sea water, water extracted from the sea or the ocean000
Total156,487
138,25099,511

 

WATER WITHDRAWALS BY DESTINATION

U.O.M.201820192020
Ocean total dischargem3000
Surface Water total discharge000
Subsurface / well total discharge303331,387
Off-site water treatment total discharge156,457137,91798,124
Beneficial / other use total discharge000
Total156,487
138,25099,511

Off-site water treatment total discharge is the sum of discharge to sewers and watersent to other treatment plant

 

WASTE GENERATION

U.O.M.201820192020
Non-hazardous waste generationt628.99559.12526.68
Hazardous waste generation7.527.9945.00
Total636.51567.11571.68

 

COVERAGE BY RECOGNISED ENVIRONMENTAL MANAGEMENT SYSTEMS SUCH AS ISO14001 OR EMAS

CURRENT YEARU.O.M.2020
ISO14001Companies by km of network (%)98.9%
ISO14001Companies by % of revenues98.7%
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